Reviews

The Team at The A/C Guys strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 702-820-1723.

"EXCELLENT SERVICE."

EXCELLENT SERVICE. The office staff is very friendly and professional. They're quick to answer, very helpful and fast on getting back to you. Melanie helped me out today and is doing an amazing job. Keep up the great work! Thank you AC guys for your help and good job on hiring Melanie, Dianne, and Taylor. :)

Ivan Martinez
      "EXCELLENT SERVICE."

      EXCELLENT SERVICE. The office staff is very friendly and professional. They're quick to answer, very helpful and fast on getting back to you. Melanie helped me out today and is doing an amazing job. Keep up the great work! Thank you AC guys for your help and good job on hiring Melanie, Dianne, and Taylor. :)

      Ivan Martinez
      "He was so very knowledgeable, detailed, and honest, doing what he could to work within our budget."

      My AC had went out yesterday evening. It just so happened that The A/C Guys were installing a new unit at my neighbors house. I walked over there and asked if they would perhaps be able to come over and take a look at my AC. I had spoken to Troy, who as it turns out is their Field Supervisor. He said that they would stop by as soon as they had things squared away at my neighbors house. I swear it must have been only 30 minutes later, when there was a knock at my door. The first thing i noticed was how tired Troy looked. I told him if he would rather come back another time, I would understand. He said that they had just completed a 12 hour install of a high efficiency unit, but that he would be happy to take a look at my AC. He even said that worst case scenario, if he wasn't able to fix it last night, he had some portable AC's in his van that he could leave with me, until he was able to come back to service my unit!!! Troy had showed us a cost/benefit analysis of repairing vs replacing our unit. With our unit being an older model, it didn't make a whole lot of sense to repair it when it will inevitably need another repair, after repair, after repair. He was so very knowledgeable, detailed, and honest, doing what he could to work within our budget. We opted to go with the 18 Seer High Efficiency unit. The unit is scheduled to be installed tomorrow, ON THE FOURTH OF JULY. In the meanwhile we are nice and comfortable with temporary AC. I am so incredibly impressed with the professionalism, knowledge, and work ethic of this company, and would highly recommend!!!

      Cori Steely
      "The A/C Guys have been tremendous in their service, honesty and hard work!"

      The A/C Guys have been tremendous in their service, honesty and hard work! They maintain a great attitude from the beginning of the job to the very end.
      They stay on schedule and are available to answer any question or concern. Troy and Tony installed a new A/C unit for us. We are confident the equipment is state of the art. We know they will return for periodic checks and maintenance when needed. We could not be more pleased!!!

      Valerie Casey
      "Great service from The AC Guys!!"

      I highly recommend The AC Guys! We had a new unit installed the right way that is running perfectly! They had it installed right away and provided a temporary AC unit until the new unit was installed. They made sure the whole process went smooth with no stress from the first call, to the financing, to the installation. Great service from The AC Guys!!

      Shelley Cobb
      "They simply are amazing!"

      They simply are amazing! From the first call on forward. They take the time to figure it out and get things fixed. Questions were answered and i feel comfortable when i need to ask questions. They were quick and super thorough! Tony and Mikey are awesome installers and Taylor and Christy were always there when I needed them! I cant thank them enough!

      Nicole Murray
      "Keep up the good work. I will recommend them to friends and family."

      I called The AC Guys by recommendation from a friend. My mothers unit was not working properly. I contacted the AC guys and they took care of the problem within hours. besides fixing the problem they also service the the unit. That was very nice of them. This company has very nice office staff (Jasmine) that are sweet on the phone and they try to accommodate you in any way. The technician guys are also nice and polite. They clean after them self when the job is completed. Keep up the good work. I will recommend them to friends and family. Stay away from The Residential Service Company! You guys are the BEST

      Distinctive Exteriors Inc. Staff
      "Always a pleasure to do business with The AC Guys!"

      After trying numerous companies, we finally found one that is amazing! The AC Guys installed a brand new system about 3 years ago. They come out on time, every time. They are great people, have incredible work ethic, and are honest and caring men and women. From the ladies that answer the phones to the guys that show up at your house...they are super kind, helpful and trustworthy.

      Aug 2019 update! Still very pleased with the customer service at The AC guys! Tony was out today for a minor issue and he is always so helpful! From Melanie taking my call this morning and squeezing me into their day to the arrival of Tony, you can count on them to update you, communicate with you, and solve the problem pretty quick and efficiently. Always a pleasure to do business with The AC Guys!

      Kara O'Brien
      "It has been running smooth ever since though!"

      My AC went out not long after my baby was first born at the end of the hot Vegas summer - the same AC that had been "fixed" by three different companies over the last couple of months. The AC Guys came out, found the problem, and got us up and running. I waited a while before reviewing because we had thought the problem had been solved before just to run into the same issue. It has been running smooth ever since though!
      The tech who was here was really nice and personable, I think his name was Arthur. And Taylor handled all the coordinating and was helpful getting us in right away.

      Charis H.
      "Very kind and informative, our home is nice and cool thanks to the AC guys!"

      Our condenser coil leaked on our six year old unit and the part was not available anywhere in the US for at least a month. The AC guys gave me a great deal on a replacement unit. The AC technicians went over the top the next day and came at night to replace my unit even though they worked all day. Very kind and informative, our home is nice and cool thanks to the AC guys! I highly recommend them.

      David L.
      "He found the problem and was able to repair it since he had the part available."

      Our washing machine stopped draining, we had to go through home warranty and they assigned them to us. I honestly didn't think they would be able to repair it due to past experiences with other companies with our other appliances.

      Our tech was Ron and he was professional and honest. He found the problem and was able to repair it since he had the part available.  We will be requesting them and Ron in the future for any warranty issues with our home appliances!

      Laura Q.